• The art of listening

    I want to write about the great and powerful thing that listening is. And how we forget it. And how we don't listen to our children, or those we love. And least of all - which is so important, too - to those we do not love.

    CFFCC_Logo_Icon_FC CFCC Team
    Mar 13, 2018
  • Everybody Matters Podcast: Chief Gregory Bulanow

    Read (and listen) about the effects that OCL's communication skills training had on North Charleston Fire Chief Gregory Bulanow.

    CFFCC_Logo_Icon_FC CFCC Team
    Apr 26, 2017
  • Different Communication Styles

    “You just don’t get it.” My seventeen year old daughter said as she walked away. Once again, our conversation had become a battle field, leaving both of us dissatisfied and a little wounded. Normally, we get along, but before I took Our Community Listen’s communication skills training class, we would leave an argument, extremely irritated with the other.

    Julie Chapman Julie Chapman
    Jul 18, 2016
  • Charleston Listens With Statements

    Sitting across from my friend, I began to tell her about my predicament. She listened for a few moments before peppering me with questions. With each new inquiry, I had to stop my train of thought and answer her. The easy flow of the initial conversation waned and my thought process suffered.

    Julie Chapman Julie Chapman
    Jul 04, 2016
  • Monkey Poaching!

    "Monkey poaching?" you ask. What is monkey poaching? Good question. It is something that we do regularly. It is actually a sport we throw ourselves into with passion.

    Julie Chapman Julie Chapman
    Jun 06, 2016
  • Ripple Effects

    The sun shone brightly against the vast blue sky. Fluffy white clouds hovered over the horizon while a slight breeze flowed in from the ocean, creating smells of salt and sand. Saltwater gently surged back and forth as the waves swelled and retreated. It was a perfect spring day at the beach.

    Julie Chapman Julie Chapman
    May 23, 2016
  • The Power of Empathy

    Imagine a world where escalating discord, decreases to a point of near extinction. A place where people feel connected every day, and can view themselves in another’s shoes, seeing life through a foreign lens. A world where each person feels valuable and necessary to the future of mankind, and thus making a place for themselves in history.

    Julie Chapman Julie Chapman
    May 09, 2016
  • Charleston Listens with Positive Speaking Tone

    During one of my many conversations, I made a statement with words that I thought were right on. The listener became defensive and countered, “You’re being condescending.” I said, “Whoa! I didn’t mean to be!” I began to listen to his story and my attitude changed. Then, I restated similar words using a different tone.

    Julie Chapman Julie Chapman
    Apr 11, 2016
  • Teaching a Teacher to Listen

    Read about a kindergarten teacher's CST experience and how it made her a better and more effective listener at school and at home.

    CFFCC_Logo_Icon_FC CFCC Team
    Oct 21, 2014